Monumental challenges to mortgage brokers have created an environment where it is next to impossible to market a niche or unique selling proposition. If you specialized in any particular niche product it is likely no longer available. Even if your strong point was fast closings and low costs the Home Valuation Code of Conduct (HVCC) guidelines have robbed the borrowers of those benefits. For awhile I felt like I owned a shoe store that sold only size 8.5 black loafers. Everybody needs shoes but if you don’t fit into those, I can’t help you.

So where is the opportunity for mortgage brokers to create unique value in this market? Is their a diamond someplace in this rubble of a mortgage market? What problems exist for my referral sources (Realtors®) that I can help solve and, as a result, earn the opportunity to serve their clients? The answer was really obvious - nightmare short sales!

Here’s the scenario every real estate professional that deals in short sales is familiar with:

1. You convince a seller to list their home as a short sale to save them from foreclosure. You are their only salvation and they are so grateful you have presented this option to them.

2. They work diligently to provide you with all the ammunition you need for a viable hardship package.

3. You systematically lower you asking price until, Bang! You get an offer.

4. You prepare a convincing package for the lender’s appraiser, meet him/her at the property, and effectively drive down the Broker Price Opinion.

5. It is now 3-4 months from the original listing date, you have negotiated tirelessly with the lender (not to mention the hours on hold) and finally they have accepted your offer.

6. With all the excitement in the world the buyer is contacted to inform of the great news and guess what? For any one of many reasons, the buyer is no longer interested.

7. The Short Sale “Walk of Shame” is when you have to give this piece of crushing news to the distressed seller.

All that time and effort spent for what? You’ve finally got a solid acceptance from the lender at an incredible price but it expires in 30-45 days. This predicament is not an isolated incident. It is not uncommon for short sales to be negotiated for one buyer after another and to have the buyers walk at the last minute. The question is, when your buyer walks how can you quickly find another buyer that wants to close immediately?

THAT’S IT! How could I help deliver ready-to-close buyers to these deeply discounted, accepted offers. The deals are already negotiated, the lender’s acceptance letter is only good for 30-45 days, the work is all done but nobody’s getting paid unless a new buyer can be found immediately. Why can’t I be the “clearinghouse” for these lender approved short sales? Wouldn’t that make me the Gatekeeper for the absolute hottest deals in town? Have I found a phenominal Unique Selling Proposition? YES! YES! YES!

From this point it was easy. I reached out to my local real estate community and asked them to contact me as soon as they had a buyer walk on a contract that already had a short sale acceptance from the lender. I offered to post all these listings on a hot sheet which I called www.RealEstateRoadkillUSA.com (cute, huh?). The list was populated in no time at all. Everyone seemed to have a “My buyer just walked” story. Not only that. Everyone also seemed to have buyer’s who wanted short sale prices without the 3-5 month negotiating period. Since log-in is required to view the list of fresh Real Estate Roadkill my database exploded!

The RealEstateRoadkillUSA.com website was my diamond in the rubble. With everything crumbling around me I found the gem that draws all Realtors® to it. I don’t mind admitting that it happened not a moment too soon before my business was buried.

Trying to cut its losses, Bank of America Corp. has changed its policy on short sales, making it easier for borrowers to sell their homes instead of going into foreclosure.

Until a month ago, B of A and its Countrywide Financial Corp. had required that 10% of a home’s sale price go toward paying off home equity lines of credit before they would agree to a short sale. But Terry Francisco, a spokesman for the Charlotte company, said Monday that it changed its policy last month, agreeing to accept 5% of the sale price when there is no equity available to holders of the first or second liens.

The new policy “is based on the assumption that it is in the best interest of all parties involved to accept a short sale, as opposed to proceeding to a foreclosure,” Francisco said. “We believed that the previous policies set an arbitrary amount that did not take into account the savings derived from proceeding with a short sale.”

B of A expects the change to increase the number of short sales, he said, and even though it is releasing the liens, it reserves the right to pursue deficiency judgments against borrowers.

With foreclosure moratoriums being lifted in the past month, bankers are looking for ways to deal with an anticipated flood of distressed properties and are trying to determine which borrowers will get loan modifications and which will go into foreclosure.

Experts on short sales say they have been difficult to negotiate with lenders that are often reluctant to accept discounted payoffs when a home is sold for less than the balance due on the mortgage. But losses on foreclosures can be as much as 30% higher than on short sales, and housing prices are still falling, so servicers are slowly starting to change their policies, experts said.

One critical issue is second liens, particularly home equity lines of credit; these lenders are even more loath to permit a short sale, knowing that the primary lien will likely receive almost all the sale price, leaving little or nothing for holders of secondary notes.

Raffi Tal, chief operating officer at IShortSale Inc. in Woodland Hills, Calif., said holders of second liens are often offered payoffs of $1,000 to $3,000 in short sales, and many such deals are held up because the lenders refuse to accept these payoffs.

“The banks are holding short sales hostage,” Tal said. “They don’t care that a year from now they will have to take over the property and sell it for 30% less when they could have sold the property in a short sale in 30 to 90 days.”

Experts have long complained that the largest lender-servicers - B of A, Wells Fargo & Co., JPMorgan Chase & Co. and Citigroup Inc. - are also the largest holders of second liens.

The four largest banking companies own 52% of residential revolving lines of credit, or $441 billion of loans in the second lien position, according to Laurie Goodman, senior managing director at Amherst Holdings LLC’s Amherst Securities Group LP. That includes $92.6 billion of second liens on their balance sheets, she said.

Tom Kelly, a spokesman for Chase Home Finance, said it has a “disciplined process” for handling short sales with HELOCs.

The process includes determining if the offer is at fair market value, which may require a new appraisal, requiring that borrowers submit hardship information to determine their ability to contribute to the shortfall and investigating for misrepresentations and “non-arm’s-length transactions,” Kelly said. “This doesn’t happen overnight.”

Norm Miller, a professor of real estate at the University of San Diego’s Burnham-Moores Center for Real Estate, said 77% of foreclosures in California have second mortgages, most of them HELOCs, which often scuttle short sales.

There are other factors holding up short sales, including the commissions paid to real estate agents and mortgage insurance.

Some servicers have cut real estate commissions on short sales from the standard 6% to 3% or less, experts said. To combat that practice, Fannie Mae adopted a policy March 1 saying the sales “may not be conditioned upon a reduction of the total commission” paid to real estate agents.

Matt McCabe, the president of Loan Resolution Corp., a Scottsdale, Ariz., company that helps lenders resolve defaulted loans, said servicers “put themselves in a position” to get a short sale rejected. “Some realtors were shying away from short sales because it takes so long and commissions were being cut, even though it saves lenders a lot of money.”

Rich Rollins, the president and chief executive of National Quick Sale LLC, a Jacksonville, Fla., start-up that specializes in short sales, said mortgage insurance companies also are holding up the process, because the insurers take the first 25% loss on a short sale.

Experts agree that many servicers are ill-equipped to handle the negotiations that typically involve several lenders, a defaulted borrower and a willing buyer, who typically waits months before a package is approved. In some cases, short sale offers are rejected because the calculation for the property’s fair net value does not match the buyer’s offer - even if that offer is higher.

“Short sales have always been the last tool that servicers ever use, because they have to coordinate with too many stakeholders in the loan, and it takes a lot of follow-up,” said Cheryl Lang, the president of Integrated Mortgage Solutions, a Houston consulting firm.

Servicers typically have a small staff with knowledge of short sales working out of the loss mitigation department, which is separate from real-estate owned specialists with expertise valuing properties. Many servicers “just don’t have the technology and infrastructure to deal with short sales,” Lang said.

Because the majority of short sales involve multiple lien holders, a buyer often waits at least 90 days before getting a response from a lender on an offer. In a rapidly changing housing market where prices are falling every month, many buyers are unwilling to wait that long and often walk away.

“The banks really need to get short sales done faster,” McCabe said.

Some specialists said the government should not have given the largest lender-servicers money through the Troubled Asset Relief Program, because they were then unwilling to accept short sale offers and are waiting for the housing market to recover.

Tony Renzi, the president of GMAC Mortgage and chief operating officer of Residential Capital LLC, said servicers are starting to see “more flexibility from second lien holders,” largely because of the sheer volume of foreclosures expected. “There’s more of a recognition, given that the second lien would rather take something than see the property go through liquidation and have the second lien charged off. Getting something is better than nothing.”

Courtesy of Kate Berry - Financial Planning

In these difficult financial times, more and more sellers are finding they need to sell their homes for less than they owe on their mortgages, known as a “short sale .” This can be a good deal for you as a buyer, as long as you’re aware of the extra time and work required to make it happen.

The Mortgage Lender’s “Short Sale” Factors

The seller’s mortgage lender will be considering many factors in deciding whether to approve a short sale, including:

* Whether the seller is deserving of a break, due to financial hardship caused by unforeseen circumstances such as          layoffs, divorce or illness
* Whether it would be cheaper to simply repossess the house, make any necessary repairs and sell it through a real estate agent
* How many other properties the mortgage lender currently has in default
* Whether there are co-signors who can be held responsible for the balance owed on the mortgage

The Short Sale Process

Your chances of success with the seller’s mortgage lender improve if your communication with them is organized and complete. Your first contact with the seller’s mortgage lender’s “loss mitigation department” is crucial in making a good impression. You’ll want to send them what’s called a “Release” or “Authorization to Release Information” already signed by the seller, which allows the mortgage lender to talk with you about the seller’s mortgage.

In your first talk with the mortgage lender’s loss mitigator, you’ll want to find out:

* Whether they think a short sale might be a possibility
* What information they’ll need to complete the process

Loss mitigators sometimes receive bonuses based on how many defaulted loans they can clear up, so they’re more likely to pay attention to your sale if you can show them you’re taking care of as many details and objections as possible.

It will be necessary to be specific about the seller’s financial difficulties with what’s called a “hardship letter.” The mortgage lender may also require paystubs, copies of medical bills, checking account statements and other appropriate evidence from the seller. The seller’s mortgage lender will look at the seller’s credit reports to verify the seller’s financial predicament. This will all take extra time.
Broker’s Price Opinion

The mortgage lender will order what’s called a “broker’s price opinion,” which gives the mortgage lender some idea of what the property is actually worth in the current market. A broker’s price opinion will be based on:

* the value of comparable properties in the same neighborhood
* the general condition of the neighborhood
* the condition of the specific property in relation to neighboring houses

If the person who is inspecting the property needs to look at the interior of the house, you’ll want to be sure someone is there to let him or her in. You may also want to provide the inspector with copies of low comparable houses in the neighborhood, and high estimates on any needed repairs. The lower the broker’s price opinion, the more likely the mortgage lender will approve a short sale.

Settlement Statement Scrutiny

The seller’s mortgage lender will want to have an advance look at what’s called the ” Settlement Statement” or “Settlement/Disbursement Estimate.” The mortgage lender will be carefully reviewing:

* Commissions going to real estate brokers
* Where your financing is coming from (Cash? A loan?)
* Payments to cover outstanding liens and taxes
* Approximate date of the closing
* Any cash to the seller (a definite no-no)
* Any other expenses which may raise a red flag

While buying a home on a short sale can be frustrating and time consuming, your hard work can pay off in a home that’s worth considerably more than you paid for it.

Now that negative equity sales are accounting for more than half of the transactions in many markets if you’re not involved in any short sales you might be getting left in the dust.  Real Estate Agents, Mortgage Brokers, Short Sale Negotiators and Title Agents are all wrestling with the same beast - no matter how hard you work and how high your level of expertise, many short sale transactions will fall apart.

Lately, second mortgage holders have had no qualms about squashing deals over a few thousand dollars.  Just when FNMA and Freddie Mac have announced they will protect Real Estate Agent commissions in short sale negotiations, second lien holders are insisting on higher pay-offs and suggesting it comes from commissions.

Here’s a quote from a recent conversation with a negotiator in Citi’s loss mitigation department: “Citi’s position is that real estate agents should not profit from short sales and should share in the losses”.  Some lenders, including Bank of America and Citi, have suspended progress on many negotiations midstream until new authorization forms are signed on their letterhead.  Countrywide has insisted on second lien pay-offs before making determinations, then closed files if it takes more than a few days to get attain them.  Of course by now we are all getting accustomed to documents being lost or misplaced as part of standard operating procedure in loss mitigation departments.

As frustrating as all this sounds, nothing is more disappointing than working hard (very hard), for months and finally getting an offer accepted by the bank only to find the buyer, for whatever reason, is no longer interested in proceeding.

The reasons are many, but most could be avoided if the lenders could condense the timeline on the negotiating process.  In many instances the buyer’s due diligence clock doesn’t start until the offer is accepted by the lender and the buyer can choose to walk with limited consequences.  Now, everyone involved has run the gauntlet and the accepted offer is without a buyer!  Real Estate Agents, Mortgage Brokers, Title Agents and Short Sale Negotiators are “all dressed up and nowhere to go”.  The work has all been done and no one is getting paid! The distressed sellers and disappointed Agents need to find new buyers before the lenders acceptance of the offer expires, normally in 30-45 days.

Once again, time remains the # 1 obstacle to a smooth and successful short sale transaction. On the selling side it takes the form of the time spent negotiating with the lender and keeping the buyers engaged, all the while trying to keep the property from getting to the courthouse steps.  From the buyer’s side of the market, there is a teeming interest in purchasing these deeply discounted properties but without waiting for 4-6 months to see if an offer will be accepted while other opportunities come and go.

Many real estate professionals are finding salvation in a brand new, free cooperative service at RealEstateRoadkillUSA.com.  The website takes these “accepted offers in need of buyers” and presents them, not only as the best deals in the market, but ready to close immediately.  Remember, once an offer is finally accepted the lender doesn’t care who the buyer is as long as the bottom line remains the same.

Although the service has only recently become available, real estate agents and buyers are flocking to the website like bees to honey (or vultures to carrion).  These are the absolute hottest deals available and all the work has already been done to prepare them for closing.  Wouldn’t you have to be crazy to buy any property without looking here first?  Likewise, if the buyer is lost on an accepted offer it makes perfect sense to post it on RealEstateRoadkillUSA.com immediately.  Currently the website is servicing limited areas but opportunities exist for enterprising real estate professionals poised to serve as “gatekeepers” in their market.  Details are available in the “Join Our Network” section.

Like it or not, short sale transactions are going to represent a growing market for years to come.  Lenders are being encouraged to exhaust all options before foreclosing and hopefully they will streamline and homogenize the process in the months to come.  In the meantime we can only try to work smart and diligently to avoid “All Work and No Pay”.

Foreclosure

Foreclosure is a legal process (in most states) that results in the lender regaining title to the property due to nonpayment by the borrower.

When applicable, the court awards a deficiency judgment to the lender the amount of which is determined by the difference between what the house is eventually sold for (minus expenses) and the borrower’s mortgage balance.

The foreclosure remains on the credit report for 7 years. The statute of limitations on the judgment varies from state to state and 20 years is not uncommon. New lending guidelines extend the wait period for a new mortgage to 5 years BUT the judgment would need to be satisfied before any mortgage financing is allowed.

The combination of the foreclosure and the open judgment is devastating to the borrower’s credit score.

Deed-In-Lieu of Foreclosure

The borrower must document economic hardship and an inability to pay. If there is equity in the property (the home is worth more than the balance due) and there are no other liens, the lender may consider an exchange whereby the borrower surrenders the deed and is released of any obligation to the mortgage note.

If it is reported as a foreclosure (lender’s discretion) it will remain on the credit report for 7 years but there will not be an unpaid balance reported

Short Sale

If the lender is convinced that they cannot collect payment from the homeowner due to financial hardship they may accept a sale price of less than what is owed on the property.

The price is normally discounted from a quick sale price in an effort of avoiding the costs and risks of the foreclosure process. In some cases, usually where there are second liens involved, the borrower may still be obligated for an amount owed but the loan would be unsecured.

There are various ways for the lender to report the short sale, the most common of which are “satisfied mortgage” or “paid settlement”. As a satisfied mortgage the only damage to the credit score is due to any late payments prior to the sale. A settled account is more damaging as it reflects it was not paid as agreed but, in both cases the damage pales in comparison to a foreclosure and deficiency judgment.

How the lender is going to report the short sale is rarely, if ever, a negotiable item.New mortgage lending guidelines require a 2 year wait after a pre-foreclosure sale.

Bankruptcy

Bankruptcy involves a settlement of debts through a variety of means. Bankruptcy is severely damaging to a credit score and remains on the credit report for 10 years.

Because there are no judgments involved the borrower may generally be eligible for new mortgage financing in as little as 2 years from the date of discharge.